-run "fixdlls" -make sure all return success (msxml4.dll is not a must) -if not, make sure all files exists and the batch is running from system32 dir -check is successfull, if not Notice last part about re-registering com+ components: -----------------------TXT---------------------------------------- Stefan, I had the same problem and had to call ms support. Here's my log from the support call, HTH. Thanks, Steven V. The problem was Volume Shadow Copy service would hang when ntbackup would start on a 2003 server, SP1. This kept us from doing an ntbackup to disk or tape. This is what we did: regsvr32 ole32.dll regsvr32 vss_ps.dll vssvc /register regsvr32 /i swprv.dll regsvr32 /i eventcls.dll vssadmin list providers vssadmin list writers (both of these above commands returned a list of providers and writers) ---reboot, test backup, didn't work--- regsvr32 ole32.dll regsvr32 vss_ps.dll vssvc /register regsvr32 /i swprv.dll (got an error on this one after about 5 minutes) regsvr32 /i eventcls.dll regsvr32 es.dll regsvr32 stdprov.dll regsvr32 vssui.dll regsvr32 msxml.dll regsvr32 msxml3.dll regsvr32 msxml4.dll (not found) vssadmin list providers vssadmin list writers (this time, the list of providers and writers was blank. Oops.) ---reboot, test backup, didn't work--- --reboot again---- net stop vss regsvr32 ole32.dll regsvr32 vss_ps.dll vssvc /register regsvr32 /i swprv.dll (successful this time) regsvr32 /i eventcls.dll vssadmin list providers vssadmin list writers (both of these above commands returned a list of providers and writers) ----------reboot, test backup, success-------------- This was an email sent by the support rep: Resolution ========== In most cases, re-registering the VSS binaries resolves the issue. To re-register VSS binaries and services, first stop the *Volume* *Shadow* *Copy* Service: Open a command prompt and change directories to \windows\system32 (this is important when you begin registering the dlls): net stop vss Then register the following dlls and services (be sure you're still in the windows\system32 directory at your command prompt): regsvr32 ole32.dll regsvr32 vss_ps.dll Vssvc /Register regsvr32 /i swprv.dll rRegsvr32 /i eventcls.dll regsvr32 es.dll regsvr32 stdprov.dll regsvr32 vssui.dll regsvr32 msxml.dll regsvr32 msxml3.dll regsvr32 msxml4.dll Other items to check: On a SQL Server -------------- Be sure the system account is a member of the SQL Administrators group. IMPORTANT NOTE: In cases where the the above steps do not resolve, you may wish to reinstall COM+, and then re-register the services and binaries again. On a pre-SP1 system, you do not need to reinstall COM+. On the Pre-SP1 system install the COM+ Rollup from: 883955 Availability of Windows Server 2003 COM+ 1.5 Rollup Package 3 (requires a reboot). On a post SP1 System ---------------------------------- Reinstall COM+ 1. Backup and then delete HKLM\Software\Microsoft\COM3 2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll. Be sure to use the tilde. 3. Boot to normal mode and in Control Panel, open the Add or Remove Programs tool, and then open the Add/Remove Windows Components tool. Do not make any changes, just click "Next". This reinstalls COM+. NOTE: You must have your Windows Server 2003 SP1 files available during this step.